Frequently Asked Questions

🌙 Who designs your products?

Every item in the Enchanted Sky collection is created by KariSamuels,  an intuitive artist and astrologer with a love for beauty, color, and soulful self-expression. Each design is made with intention to help you wear your magic and share your light.

👕 What kinds of garments do you offer?

We offer a variety of pieces including soft tees, cozy hoodies, and breezy tanks — each chosen for comfort, style, and quality.

Many of our t-shirts are printed on Comfort Colors 1717, known for their pigment-dyed softness and relaxed fit.
Other pieces, like hoodies and tanks, are carefully selected to feel good on your body and flatter your natural shape.

You’ll find detailed sizing and garment info on each product page.

📏 How do your sizes run?

Most of our items use unisex sizing, which means they run slightly more relaxed than traditional women’s sizing and true-to-size for men.

  • For a relaxed fit: order your usual size

  • For an oversized look: size up

  • For a closer fit: size down

Not sure? Reach out to us at hello@enchantedsky.com and we’ll help you find your perfect fit.

🧵 Are items ready to ship?

Everything in our shop is made just for you.
When you place an order, your item is printed and prepared by our production partners — helping us reduce waste and make each piece more intentional.

  • Orders usually ship within 3–5 business days
  • You’ll receive a tracking number once it’s on its way to you
🔁 Do you accept returns or exchanges?

Because each item is made to order, we’re not able to accept returns or exchanges for size, color, or change of heart.

However — if your item arrives damaged, misprinted, or not what you expected, please reach out within 7 days of delivery at hello@enchantedsky.com and we’ll take care of it.

🌍 Do you ship internationally?

Yes! We ship worldwide. Delivery times vary depending on your location and local customs.
Please note: any customs fees or import taxes are the responsibility of the customer.

✨ Will you be adding more designs?

Yes — and very soon! We’re always dreaming up new collections and designs.
By joining the Enchanted Universe email list, you’ll be the first to hear about fresh drops, restocks, and magical surprises.